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Tourist Satisfaction Questionnaire

Dear visitors, hello:

Thank you very much for filling out this questionnaire during your valuable break. Your comments will serve as an important reference for grading the resort. Thank you for your cooperation and support and wish you a happy vacation.

How many times have you come to this resort for your vacation?

A. 3rd or more (5 points)

B. second (4 points)

C. 1st (2 points)

Is it convenient and comfortable for you to come to this resort this time?

A. Convenient and comfortable, with a variety of transportation options (5 points)

B. Convenient and comfortable but single mode of transportation (4 points)

C. general, long transit time (3 points)

D not very good, with many transfers (1 point)

E. Very bad (0 points)

Do you know this resort before you come? Do you want to take a vacation? Will you recommend it to your friends in the future?

A. I have known for a long time, I would like to recommend it very much (10 points)

B. I have known for a long time that it is OK to come and play. I will recommend (9 points)

C. know soon, very want to want to, very happy to recommend (8 points)

D. know soon, come and play, will recommend to friends (7 points)

E I don't know much. I feel good after coming and will recommend it (6 points)

F. I don't know much about it. I think it is normal after I come here. I won't recommend it (0 points)

What about the resort resources?

A. Good quality, rich in types and unique (10 points)

B very good, but not enough characteristics and not strong uniqueness (8 points)

C. types are not rich, the overall can also (5 points)

D. very general (2 points)

What is the climate comfort (including air) in this resort?

A. Very comfortable (5 points)

B. Comfortable (4 points)

C. General Comfort (3 points)

D. Not comfortable but acceptable (2 points)

E. Uncomfortable and unacceptable (0 points)

What about the artificial environment (architecture, landscape, etc.) of the resort?

A. pleasing to the eye and with local characteristics (5 points)

B. very good, but not special (4 points)

C. can also (2 points)

D. very general (0 points)

What is the humanistic environment of the resort?

A. vacation and leisure atmosphere is strong and has a unique local cultural atmosphere (5 points)

B. vacation and leisure atmosphere is good, but the cultural atmosphere is not significant (4 points)

C. general humanistic atmosphere (3 points)

D. The humanistic atmosphere is very poor (0 points)

Which holiday product appeals to you the most? (single choice) How does its quality compare to other similar products you know?

Product Activities:

RV Camping

Cultural experience (e. g. cultural house)

Resort hotels (such as Yunzhong River Hotel, etc.)

Sports and fitness (such as greenway riding, ice and snow sports, etc.)

Food experience (such as Shanxi specialties)

Night tourism (such as the night view of Yunzhong River scenic spot)

Eco-experience (e. g. hiking)

Leisure and entertainment (such as dream paradise, dream water world)

Recreation (e. g. hot spring)

Festivals (e. g. folk festivals)

Specialty shopping (such as Xinzhou specialty)

A. Good and different (10 points)

B. good but not special (6 points)

C. General (2 points)

D. Very bad (0 points)

What type of accommodation are you staying in? Is it your ideal quality and price?

Type:

Hotels (such as Yunqi Kaiyuan Rongjing Hotel, Ginza Conference Center, Qicun Kangyang Hotel, etc.)

Homestay (Qicun, Duncun, Nangao Village Apartments)

Apartments (Qicun, Dunun, Nangao Village Apartments)

RV Camp

Evaluation:

A. The price/performance ratio is very good and the choice is large (10 points)

B. the price is good, but the selectivity is small (8 points)

C there is no desired price, the quality is acceptable and acceptable (6 points)

D. No desired price and quality, not acceptable (4 points)

Do you think the restaurants in this resort are unique?

A. Yes, it is distinctive and likes it very much (10 points)

B. yes, distinctive, prefer (8 points)

C. Not ideal, but acceptable (6 points)

D. cannot be found at all and cannot be accepted (0 points)

In this resort, have you found the ideal leisure activities (recuperation, health care, sports, rest, etc.)?

A. Yes, there are many choices, high quality and characteristics, and easy to use (10 points)

B yes, there are many choices, but there are no characteristics (7 points)

C. Yes, but not many choices (5 points)

D. can't find it at all, very boring (2 points)

In this resort, do you think all kinds of holiday facilities and public places are clean, comfortable and easy to use?

A. all facilities and places are clean, comfortable and convenient (10 points)

B. neat and convenient, but a small number of places are generally comfortable (7 points)

C. Most facilities are clean and convenient, but the comfort is not good (6 points)

D. Most facilities are clean and comfortable, but inconvenient to use (4 points)

E. Most facilities are clean and tidy, but the comfort and convenience are not good (0 points)

F. Most facilities have poor cleanliness, comfort and convenience (-5 points)

Your overall satisfaction with the services of this resort is:

A. 100%(10 points)

B. 80%(8 points)

C. 60%(6 points)

D. 40%(4 points)

E. less than 20% (0 points)

Visitor organization and management of the resort?

A. Very orderly (5 points)

B. too many people, but still orderly (4 points)

C. many people, order in general, but acceptable (2 points)

D. too many people to accept (0 points)

Your personal data (anonymous and private) is very important to our investigation. Thank you again for your support!

Your gender

Female

Male

Your age

Under 18 years old

18-25 years old

26-35 years old

36-45 years old

46-59 years old

Age 60 and above

Your level of education

Junior high school and below

Senior high school/Secondary specialized school

Undergraduate/Junior College

Master and above

Your profession is

Worker

farmers

Military

Teacher

Students

Civil servants

Staff

Other

You come from

Thank you for your support and cooperation and wish you a pleasant trip!

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+86 0350-8509165

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https://omo-oss-file110.thefastfile.com/portal-saas/new2023112118425540712/cms/file/Yunzhong River.mp3

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Department of Culture and Tourism of Shanxi Province

Xinzhou Municipal Bureau of Culture and Tourism

Xinfu District Culture and Tourism Bureau

Wutai Mountain Scenic Area

Xiu Yung Ancient City

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Contact Us

Consultation:+86 0350-8509165

Complaints: +86 0350-8509166

Rescue: +86 0350-8509167

Address: Management Center of Yunzhong River Hot Spring Tourism Resort, Longxiang West Street, Xinzhou City, Shanxi Province

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